Hotel Policies

Check-in and Check-out

Check-in time is at 4 PM
Check-out time is at 11 AM.
You may call the hotel to request an early check-in or a late check-out. However, neither can be guaranteed.

Cancellation Policy

Due to the high demand for reservations, we have a 7 day cancellation policy during the summer season. During the rest of the year, the cancellation period is 24 hours prior to your reservation. If you have any questions regarding the cancellation policy, please call the hotel.


Due to the high volume demand for reservations, advance deposits are required during the summer season (June 1 – September 15). The advance deposit amount is equal to the first night’s stay. Advance deposits are not required during the off-season.

Accepted Payments

Lakeside Lodge and Suites accepts cash and all major credit cards.


Lakeside Lodge and Suites accepts the following discounts:
AAA – 10% (tax not included)
AARP – 10% (tax not included)
Government Military Discount – $77/night (not available June 1 – September 15)

Pet Policy

Lakeside Lodge and Suites is one of the few hotels in the area that gladly accepts pets. Please inform the hotel at the time of reservation so we can place you in a pet-friendly room. Our pet policy (one of our favorite policies) states that guests may be allowed one pet (dog) per room at a fee of $15 per night. If you have more than one pet, or if your pet is an animal other than a dog, please inform the staff and we will try our best to accommodate you on an individual basis.

Site Security

For more information about site security please read our Site Security Policy.

Privacy Policy

For more information about how your personal information may be used when using this site or making a booking, please see our Privacy Policy.

At Lakeside Lodge and Suites, we offer a wonderful array of free onsite amenities to make your vacation even more enjoyable.

The Lake Chelan area is home to 20 wineries and vineyards, 4 golf courses, unique local shops, and much more.

The Chelan area has activities for everyone, whether you’re seeking outdoor thrills, seasonal adventures, or local experiences.

Discover a relaxing destination for your next group event. We cater to small to medium sized meetings, reunions, and wedding parties.

Enhance your vacation experience and connect with us online! Visit our Facebook, Twitter, and Blog pages to receive news and special offers.