Lakeside Lodge and Suites Website
At Lakeside Lodge and Suites, we are committed to maintaining the privacy and security of your personal user information. We may update this policy from time to time, so please check here frequently. Our establishment will not disclose identifiable user information to any third party without consent.
We are committed to safeguarding your privacy while visiting the hotel website, namely www.lakesidelodgeandsuites.com (hereinafter identified as the “Site”). Our goal is to provide you with an Internet experience that delivers the information, resources and services that are most relevant to you. To achieve this goal, part of the operation of the Site includes the gathering of certain types of information about Site users.
What information is collected about you? How do we use it?
Lakeside Lodge and Suites takes the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of have not agreed to. You may wish to submit an information request about our hotel, submit a group RFP form, participate in one of our promotions or subscribe to our newsletter. In response, we may ask for information such as your name and contact information. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the information gathering form.
Information collected on the Site may be used to:
- Plan and purchase hotel accommodations
- Enter your email in our promotions or sweepstakes
- Send marketing communications or surveys to you
- Respond to your questions or suggestions
- Improve the quality of your visit to our site
- Measure the effectiveness of marketing campaigns
All communication from the hotel will provide an opt-out button to allow you to choose not to participate in hotel lists and future online marketing. In deciding whether or not to join such lists, please note that they are only used for hotel purposes or in joint promotions with a hotel partner. We do not sell or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.
Permission for Use
Online reservations through the Site are provided by a first-party booking engine. The information you provide to secure your reservations is not shared, viewed, or used by any third-party entity unless permissions are provided. Upon agreement, user’s name and email may be exported to a third-party email marketing provider.
Lakeside Lodge and Suites utilizes a third-party service to store and manage data for the purpose of email marketing. Email marketing includes (but is not limited to) the hotel newsletter, special promotions and other hotel offers. Marketing data may be sourced from users directly by signing up on the Site, or, if permission is provided, by making a reservation, checking in, or checking out of the hotel. Lakeside Lodge and Suites will never use your email address for the purpose of marketing unless you knowingly opt-in. You have the option of opting-out at anytime. Email addresses are not viewed, shared, or sold to any third-party entity.
Protecting Your Information
No personal information is stored on the Site when you use the Site to make a reservation or sign up for the hotel newsletter. If you choose to make an online reservation, all of your personal information is passed to the booking engine. Upon opting in for the hotel newsletter, your email address is then passed onto the email campaign provider. For more information, read the section regarding Email Marketing.
Our Site is hosted on a secure server. The Site servers/systems are configured with data encryption technologies and industry-standard firewalls. When you enter personal information during the reservation process, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
Withdrawing Consent to Use
Use of Aggregated Data
Lakeside Lodge and Suites is interested in improving the Site and may develop and offer new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve, and promote use of the Site. In connection with such purposes, Lakeside Lodge and Suites may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.
Lakeside Lodge and Suites has two exceptions to these limits on use of personal information:
We may monitor and, when we believe in good faith that disclosure is required, disclose information to protect the security, property, assets and/or rights of the hotel from unauthorized use or misuse of the Site or anything found on the Site.
Lakeside Lodge and Suites may disclose information when required by law; however, only to the extent necessary and in a manner that seeks to maintain the privacy of the individual.
To enable features on the Site, Lakeside Lodge and Suites may assign one or more “cookies” to your Internet browser. A cookie is a very small text file that is sent to a customer’s browser from a web server and stored on the customer’s computer hard drive. It assigns the computer a unique identifier. This text lets the web server know if you have previously visited the web page. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site, and may provide you with customized content. Cookies by themselves cannot be used to find out the identity of any user.
Children’s Privacy & Parental Consent
Links Provided to Other Sites
Lakeside Lodge and Suites may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same privacy policies as the hotel. Therefore, we are not responsible for the privacy policies or the actions of any third parties, including without limitation, any web site owners whose sites may be reached through this Site, nor can we control the activities of those web sites. We urge you to contact the relevant parties controlling these sites or accessing their on-line policies for the relevant information about their data collection practices before submitting any personal information or other sensitive data.
Policy Modifications & Contacting Hotel
Lakeside Lodge and Suites
2312 West Woodin Avenue
Chelan, WA 98816-9133